General Question
Technical Questions
Warranty Questions

Technical Questions

Q1: How can I create the Cameron Sino account to order products?

A1: You can go to “Create New Account” in order to create the new account. After you submit the form, we will apply the form within 7 working days.

Q2: What should I do if I forget my password or having trouble about my Cameron Sino account?

A2: You can go to “Forget you password” in order to reset or receive a password. If you are having trouble with password or using our website, please contact our technical support directly via We will provide solutions to help you solve the problem.

Q3: What is normal delivery lead time for my orders?

A3: It usually takes 4-7 working days after order confirmed and payment well received.

Q4: What should I consider when purchasing a new battery?

A4: You should find the correct product that fit to your devices. Moreover, it should know about the nationwide distribution and the Quality of the product

Q5: What is Lithium-ion Battery?

A5: Lithium-ion Battery (Li-ion) is a family of rechargeable battery types in which lithium ions move from the negative electrode to the positive electrode during discharge, and back when charging.

Q6: What are the advantages of Li-ion battery?

A6: Li-ion battery is light weight but it can provide high energy density and high operation voltage. With no memory accumulation can let the battery has long cycle life. Moreover the Li-ion battery never pollution the world and it is very low self-discharge rate.