General Question
Technical Questions
Warranty Questions

Q1: Why should I choose the Cameron Sino Batteries?

A1: It’s because Cameron Sino Batteries have better performance (higher capacity) and reliability (longevity & safety). The superior performance improves batteries’ running time, which is better than original brand replacement. The superior quality results in longer battery life and better protection of the powered device. All products are passed with QA dept which help Cameron Sino to achieve the lowest return rate in the industry.

Q2: Can I use a higher capacity battery in my digital device?

A2: Sure! Higher capacity batteries will provide you a longer running time which contains no negative effect on your device.

Q3: How can I find out the suitable replacement battery for my device?

A3: There is the Search box located in the upper right corner on Cameron Sino home page, just type in your device model and it will show you the suitable battery for you. Or you can also use the Advanced Search to search the replacement battery for your device.

Q4: How can I contact Cameron Sino for more information?

A4: If you have any question regarding our price, order procedure, our services and our warranties or polices, please contact us via info@cameronsino.com.

Q5: How can I create the Cameron Sino account to order products?

A5: You can go to “Create New Account” in order to create the new account. After you submit the form, we will apply the form within 7 working days.

Q6: What should I do if I forget my password or having trouble about my Cameron Sino account?

A6: You can go to “Forget you password” in order to reset or receive a password. If you are having trouble with password or using our website, please contact our technical support directly via info@cameronsino.com. We will provide solutions to help you solve the problem.

Q7: What is normal delivery lead time for my orders?

A7: It usually takes 4-7 working days after order confirmed and payment well received.

Q8: What should I consider when purchasing a new battery?

A8: You should find the correct product that fit to your devices. Moreover, it should know about the nationwide distribution and the Quality of the product

Q9: What is Lithium-ion Battery?

A9: Lithium-ion Battery (Li-ion) is a family of rechargeable battery types in which lithium ions move from the negative electrode to the positive electrode during discharge, and back when charging.

Q10: What are the advantages of Li-ion battery?

A10: Li-ion battery is light weight but it can provide high energy density and high operation voltage. With no memory accumulation can let the battery has long cycle life. Moreover the Li-ion battery never pollution the world and it is very low self-discharge rate.

Q11: How long does my battery warranty last?

A11: Cameron Sino Technology Limited warranties is 12 months in length (Start from the date the products are delivered to you).

Q12: Which problems that warranty will cover?

A12: This warranty is limited to those products which are free from defects, both in material and workmanship.

Q13: Which problems that warranty will not cover?

A13: This warranty does not extend to damage which occurs in shipment, or due to the use of parts & accessories which are not supplied by Cameron Sino Technology Limited., nor failure application which results from misuse, neglect, accident, abuse, alternation, improper installation or maintenance.